Workers' Compensation GP Services

Yes. Please notify our reception staff when booking your appointment and bring any relevant claim documentation or insurer details. This allows us to set up your file correctly and arrange direct billing to your insurer where possible.

Yes. In NSW, you have the right to nominate your own treating doctor. Many patients choose a GP they trust and who understands their medical history. You are not required to see a doctor chosen by your employer or insurer.

If your claim is accepted and we have the necessary insurer and claim details, we can generally bill the insurer directly. If your claim has not yet been accepted, or we do not have the required information, you may need to pay the consultation fee on the day and seek reimbursement from your insurer. Our staff can help guide you through this.

The Certificate of Capacity is the key document in the NSW Workers Compensation system. It is completed by your treating GP and outlines your medical condition, your current work capacity, and any restrictions or workplace modifications required. It must be updated regularly throughout your claim.

Your GP will assess your work capacity and complete your Certificate of Capacity accordingly. If you are unable to work, this will be documented. Where appropriate, your GP will also support a gradual return-to-work plan that progressively increases your hours and duties as your recovery progresses.

Yes. If clinically indicated, your GP can refer you for further investigations or treatment — such as physiotherapy, psychology, specialist review, or imaging. Referrals for treatment under your Workers’ Compensation claim generally require prior approval from your insurer. Your GP will document the referral and assist with this process.

Your Certificate of Capacity must be updated regularly — the frequency depends on the nature of your injury and your recovery progress. Your GP will advise how often you need to return for reviews at your initial appointment.