Workers' Compensation Medical Care

At Shire Family Medical, we support patients through every stage of their work-related injury or illness, offering medical care that follows NSW Workers Compensation requirements and supports patients at each stage of recovery.

Our doctors assess and manage a wide range of work-related conditions — from musculoskeletal injuries and repetitive strain, to psychological stress and illness. The Workers’ Compensation system emphasises early intervention and clear communication, and our team works within these principles.

Your treating doctor will coordinate your care, including referrals for imaging or specialists as needed, and assist with WorkCover certificates, return-to-work planning, and rehabilitation support.

What We Offer

  • Prompt initial assessment of work-related injuries or illness
  • Medical certificates and ongoing reviews
  • Referrals for imaging, physiotherapy, or specialist care
  • Coordination with your employer and insurer
  • Support for gradual return to work
  • Ongoing management for complex or long-term injuries

Our team supports recovery and return-to-work planning, with a focus on your health and wellbeing.

Frequently Asked Questions

Yes. Please notify our reception staff when booking your appointment and bring any relevant claim documentation or insurer details.

Yes. In NSW, you have the right to nominate your own treating doctor. Many patients choose a GP they trust and who understands their medical history.

If your claim is approved and we have the necessary information from your insurer, we can generally bill the insurer directly. Otherwise, you may need to pay and seek reimbursement. Our staff can help guide you.

This is a form completed by your doctor to outline your medical condition, work capacity, and any restrictions. It’s required for ongoing Workers’ Compensation claims and must be updated regularly.

Your GP will assess your ability to work and issue the necessary medical certificates. We also support staged return-to-work plans, where appropriate.

Yes. If clinically indicated, we can refer you for further investigations or treatment such as physiotherapy, psychology, or specialist care. These referrals can be covered under your claim with prior approval.

This website is intended for general information only and is not a substitute for professional medical advice. For any clinical matters, please speak directly with your GP. We use POLAR for de-identified health service planning, and the Heidi platform to support patient-centred care. Participation in Heidi is strictly opt-in and requires your explicit written consent prior to use. All doctors practising at Shire Family Medical are registered medical practitioners with the Australian Health Practitioner Regulation Agency (Ahpra). Patients can verify practitioner registration details at any time using the official Ahpra public register. Shire Family Medical is proudly accredited by the Australian General Practice Accreditation Limited (AGPAL). Accreditation is an independent recognition that our practice meets the standards set by the Royal Australian College of General Practitioners (RACGP).

We acknowledge the Dharawal people, particularly the Gweagal and Norongeragal clans, as the Traditional Custodians of the Sutherland area, and extend our respect to Elders past, present and emerging.

© 2015-2026 Shire Family Medical (operated by R & L Medical Group Pty Ltd) ABN 22 688 555 820